Effective Date: March 19, 2024
Introduction
Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and share your personal information through our real estate transaction timeline app.
Information We Collect
User Provided Information:
- Name, email, and phone number
- Brokerage name and professional credentials
- Transaction details and property information
- Uploaded documents and communications
Automatically Collected Information:
- Device type and operating system
- IP address and location data
- Usage data and session information
- App performance and error logs
How We Use Your Information
- To provide personalized timelines and transaction updates
- To facilitate communication between realtors and clients
- To send notifications about transactions, appointments, or status changes
- To improve app functionality and user experience
- To analyze usage patterns and optimize performance
Information Sharing
- With Realtors: Information necessary to facilitate real estate transactions
- Third-party Service Providers: For cloud hosting, secure document storage, and notifications
- Legal Compliance: If required by law or court order
Security
We implement industry-standard security measures to protect your personal information, including encryption, secure data storage, and regular security audits.
Data Retention
- Data is retained only as long as necessary for transaction management
- Users may request deletion of their account information at any time
- Some information may be retained for legal compliance purposes
Your Rights
- Access, update, or delete your personal information
- Withdraw consent for data processing at any time
- Request information about data storage and handling practices
- Lodge complaints with relevant data protection authorities
Contact Us
For any questions or concerns regarding our Privacy Policy, please contact us at:
Email: privacy@trackre.app